“Though consumers will still be looking for value and discounting will continue to be rife in non-food sectors, there will be an increase in volumes this year, which will boost their total sales by £600 million,” said Hinton.Verdict also believes that an increase in convenient delivery options, such as ‘Click & Collect’ services, will occur this year, producing sales of £11.6 billion.“Shoppers have greater confidence in online retailing now and are prepared to leave holiday purchases right up until just before Christmas,” explained Patrick O’Brien, principal analyst at Verdict.“This is supported by the rise of Click & Collect services, which will be much more in evidence this year.”Verdict predicts that Monday, December 23rd will be the busiest day for online deliveries.“Retailers have rushed to develop and market their Click & Collect services leaving shoppers the convenience of collecting purchases in store instead of having to ensure they are at home at the right time,” said O'Brien.Take a look at Verdict's infographic below for more details on how Christmas 2013 is expected to be for retailers.

http://www.pcr-online.biz/news/read/...billion/032177

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